The latest release of CAPTIV8 (Version 3.1) does NOT require the Internet for in-practice use of the chair-side module. In other words, if you want to use the draw over video application, you do not require the Internet. For the management area you will need the internet as this aspect is web based. Furthermore, if you want to share animations with patients via their email address, you will need a active internet connection.
The latest release of CAPTIV8 requires the installation of software. You can either install this using the USB memory stick or download the content and software from the internet. The USB installation is the quickest and easiest,
Yes. Your CAPTIV8 subscription includes updates to the platform itself as well as animation updates. Typically, we produce around 1 new animation per month. You do not need to do anything. The next time your PC is connected to the internet and you start CAPTIV8, it will check for updates and the CAPTIV8 notification system will tell that updates are downloading. There is no further installation required.
Is there any extra cost for sending animations by email to a patient?
No, there is no additional cost to send animation emails to patients. CAPTIV8 also allows you to send multiple emails to patients (email blasts) for marketing campaigns at no additional charge.
Is there any additional cost to send and create surveys?
No, the costs of the entire survey module which includes the creation of custom surveys, sending (one or more) and the analysis of the results is totally included in the CAPTIV8 subscription.
You can install the CAPTIV8 software on up to 10 devices (CAPTIV8 can be used on a PC or iPad). You may also share these 10 devices over multiple offices. If you need to buy more device this can be done easily even whilst you are mid subscription.
Is there any extra cost for viral marketing and social media?
No, CAPTIV8 includes the intelligent marketing and appointment loop-back. So as patients share content, recommended patients can request and online appointment.
CAPTIV8 also includes a key business intelligence dashboard that provides users with up-to-minute graphical views of the how many patients are viewing animations, how many recommendations are being made and much more. The benchmarks show how your practice compares with the average results over our entire user base!
Yes, the CAPTIV8 system allows you to upgrade to a higher subscription band if you want to at anytime. When you do this your subscription time will reset.
Is it possible to integrate CAPTIV8 with practice management software?
Yes. Any practice software supplier can integrate CAPTIV8 within their software platform Your supplier will need to contact us if they haven't already integrated.
No! CAPTIV8 includes ALL animations, all updates and all features within the system. We do not charge for 'premium animations' and we do not charge for modules within our core application. The CAPTIV8 subscription includes everything - the chairisde, the online animation resource, the waiting area and all content. It's just one flat annual fee.
